Supporting participants during a crisis requires a calm, thoughtful, and safety-focused approach. The goal is always to prevent escalation when possible and to respond in a way that protects the safety and dignity of everyone involved.
Direct Care Professionals should always follow the participant’s individualized behavior support plan, crisis plans, and any organizational policies and procedures. These plans are developed to address specific needs and must take priority over general guidance.
Recognizing Early Warning Signs
Being able to identify early signs of distress can help prevent escalation.
Common signs may include:
- Increased agitation or irritability
- Pacing or restlessness
- Changes in tone of voice or communication
- Withdrawal or refusal to engage
- Repetitive behaviors increasing in intensity
Early intervention is key. Responding at this stage is often the most effective.